Applicant Terms and Conditions
Version 1.1. Last updated 5 November 2026. Wano Afrotech Labs SMC Limited, operating as Wano, 170, Gayaza.
1. About these Terms
These Terms govern your application to the Wano Presenter Programme. By ticking "I accept the Terms" and continuing you confirm you have read and agree to them. We record the date, time, version and phone number linked to your acceptance. If you do not agree, do not apply.
2. Eligibility
You must be 18 or over, legally able to enter contracts, and ordinarily live in the area you apply for. We verify your location with your device's GPS and may check it again. False location information or tampering disqualifies you. One application per person; we may use your phone number, National Identification Number, mobile money account name and device information to detect duplicates or fraud.
3. Areas and places
Applications open by cluster, a group of nearby villages defined by Wano, each with limited places. A place is allocated when payment is confirmed. When a cluster is full we reject further payments, tell you why, and may add you to a free queue; joining the queue gives no right to a place. We may reopen, extend, merge, pause or close any cluster, or run a further round from the queue.
4. Application fee
A one-time fee of UGX 5,000 is paid by MTN Mobile Money or Airtel Money to our merchant code. It covers processing and review. It is not a deposit, salary or purchase of a position, and selection is not guaranteed. It is non-refundable, including if you withdraw, do not finish in time, are not shortlisted or selected, or are disqualified. We will correct payment errors we are responsible for, such as a duplicate charge, if you report them within 14 days. Provider charges may apply. A place is held for about 10 minutes while you pay.
Payment collection. Application fees are received by Wano Afrotech Labs through MTN and Airtel merchant codes. The name shown on your mobile money prompt is set by the network and may differ from Wano Afrotech Labs. The payment is for the Wano application fee. We confirm payments from the mobile money receipt for our merchant code; if yours is not confirmed within a few hours, contact us with your transaction ID.
5. Completing your application
After payment you have 48 hours to complete your details and submit your content, or your place may be released with no refund. Everything you tell us must be true and complete, and we may check it, including by contacting local leaders.
6. Your content
You will create a short piece of content (up to 60 seconds) showing what you would do as a Wano presenter. You decide how. You must say the code phrase we give you on camera. It must be your own original work, with rights to everything in it, and must not be unlawful, defamatory, hateful, sexually explicit or political campaigning, or show anyone without their permission, particularly children. You keep ownership of your application content and give Wano a non-exclusive, royalty-free licence to store, copy, play and share it with reviewers and service providers to assess your application and detect fraud. Unless you are selected and the Presenter Agreement says otherwise, we will not publish it.
7. Assessment
We assess at our discretion, considering matters such as on-camera presence, authenticity, creativity, communication, knowledge of your community and reliability. Automated tools may help sort and rank submissions and detect duplicates or manipulation; people make the final decisions. Our decisions are final and we need not give reasons. We may shortlist candidates for ID verification (NIN and a live selfie), reference checks, a live session and an equipment check (a smartphone with at least 4GB RAM, with 6 to 8GB or more recommended, a clip-on mic and a camera stabilizer). Shortlisting is not selection. No employment, contract or promise exists until you sign a written Presenter Agreement.
8. Personal data
Wano is the controller of your personal data under the Data Protection and Privacy Act, 2019. We collect your name, phone and mobile money details, age, NIN, location, languages, community information, your content (including face and voice), your selfie, device data and messages to us. We use it to verify identity and location, take payment, assess and select candidates, contact you, prevent fraud and meet legal duties. Your selfie, face matching and NIN are used only for verification and fraud prevention. By continuing you also agree that we share the steps you take and coded (hashed) forms of your email and mobile number with Meta to measure our adverts and reach people like our applicants; we never send your NIN, name, location or video, and the Privacy Notice explains how to turn this off. We share data with confidential reviewers, verification providers, payment partners, cloud and messaging providers, advisers and authorities where required; some providers may process data outside Uganda under safeguards. Sensitive data (NIN, selfie) is deleted 90 days after the round closes. If you join the Talent Pool, your profile and content may be kept up to 24 months for future roles; you can leave at any time. Payment and acceptance records are kept as the law requires. You may ask to access, correct or delete your data, object, or withdraw consent by writing to [email protected], and may complain to the Personal Data Protection Office. By accepting these Terms you consent to these uses.
9. Conduct
We may disqualify you, without refund, for false information, using another person's identity, content that is not your own, tampering with location or payment, abusing our staff or systems, or breaching these Terms.
10. Communications
We may contact you by email, SMS, call, WhatsApp and in-app notices about your application. Keep your number active.
11. Liability
The programme is provided as is. We do not guarantee selection, earnings or uninterrupted service. To the extent the law allows, we are not liable for indirect or consequential loss or for failures of networks or payment partners, and our total liability to you for an application is limited to the fee you paid. Nothing here limits your statutory rights.
12. Jurisdictional responsibilities
Candidates who sign their contract become Wano presenters and represent Wano in their jurisdiction, being the cluster, villages and area assigned to them. Among other things, you will: (a) stay informed of what is happening in your jurisdiction, where, when and why; (b) help businesses, faith institutions and local authorities there come onto Wano, including those that join on their own, and see that they perform well, and see that businesses pay their rent and keep proper records, because a business's record score can qualify it for more capital and other incentives; (c) oversee GoRelay, Wano's courier service, in your jurisdiction and act as the point of escalation for any package issue; (d) represent Wano professionally and, where appropriate, document key moments on video; and (e) carry out the other duties set out in your contract. Remuneration and targets are set out in your contract and are performance-based.
13. Application fee and reserve list
A one-time application fee of UGX 5,000 is payable when you apply. It is non-refundable and does not guarantee selection. If your area is full you may join a free reserve list. You pay only if a place opens for you and you choose to take it. Joining the reserve list does not guarantee a place.
14. Changes and general
We may update these Terms; the version you accepted governs your application. They are governed by the laws of Uganda and its courts. They are the entire agreement for your application. If a provision is unenforceable the rest continues. Electronic acceptance is valid under the Electronic Transactions Act, 2011.